We want to make sure you feel confident ordering your next vehicle through Krusen Motors. Check out some frequently asked questions below, and let us know if you have any additional questions!

Can I Order Vehicle Other Than the Ones On This Page?

Our inventory is always being updated, with new model years replacing last year's options. That means sometimes orders will be accepted and, other times, they might be closed. If you don't see your preferred model or trim, reach out to our team for help!

How Do I Order a Specific Model?

All you need to do is submit your request by clicking "Start Your Custom Order" and make sure to include your vehicle preferences in the comments section. A representative from the dealership will reach out to you to verify your preferred model and explore incoming inventory with you before submitting your order to Krusen Motors.

How Long Before I Can Expect My Vehicle to Be Delivered?

The delivery window can depend on model and body style, but we'll do everything we can do to provide you with updates and deliver your vehicle quickly.

Does It Cost Extra to Order a Vehicle?

All sale prices are negotiated by our team with you, but it doesn't cost extra to submit a custom order.

Is It Easy to Finance a Purchase or Lease of My Ordered Vehicle?

We certainly can help make it easy! We'll let you know what your options are and help you arrange a payment plan that works.

How Can I Track My Vehicle Once It's Ordered?

Once your vehicle has a VIN, you can track your order with Krusen Motors Vehicle Order Tracking tool online.

How Do I Get My VIN to Track the Ordered Vehicle?

We'll provide you with the VIN once it's established by Chevrolet!

How Will Krusen Motors Notify Me when My Car Comes In?

Once your vehicle arrives at our dealership, we'll contact you to confirm its arrival. We'll also help you finalize the sale and schedule a time to deliver your new Chevy right to you!